Company:
Broadstreet Properties Ltd
Details:
Job Summary:
Broadstreet Properties Ltd. is looking for a Rental Administrator who is directly responsible for overseeing data entry as well as related duties. The Rental Administrator will issue refunds, process adjustments and any other accounting transactions related to tenants’ registers. This position involves diplomatic interaction with other Broadstreet Properties employees to provide information and support in all aspects of day to day work. This position is involved in all aspects of new rental applications.
Duties and Responsibilities:
• Collaborate with the Collection Specialist to maintain collection goals and general A/R performance levels
• Communicate with site staff, accounting staff and Customer Service Representatives as necessary to complete job duties
• Post and reconcile customer payments to tenant registers and communicate with site for any issues
• Input any and all tenant information received via fax or email from the sites into Property Boss
• Review all credit balances, refunds, and adjust and/or correct if necessary
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers
• Investigate and resolve any open amounts or misapplied transactions on tenant registers, A-574 report
• Process rental increases as directed by operations manager or general manager
• Daily communication via email or phone with the site and leasing staff in regards to tenant issues
• Audit open call logs and note files
• Process new tenant applications along with all required checks
• Daily audit of prospect navigator for any new applications, duplicate files or site activity comments
• Daily audit of approved applications for site activity comments or Security Deposit banking paid but not received
• Execute monthly resident move ins entering all pertinent data into Property Boss
• Execute monthly resident move-outs preparing all documentation accordingly. Once completed hand over to Rental Administration Manager for auditing
• Follow up with sites for any missing required documentation required for prospects or tenants
• Pull reports for tenant move in/out and compare data generated in Property Boss for accuracy
• Prepare month end rent summary and analyze for errors and omissions. Once complete hand over to Rental Administration Manager for auditing
• Execute rent to tenants register and prepare NACHA files to be imported to CIBC Cash Management
• Knowledge of Residential Tenancy Branch information for all provinces
• Performs other duties as required
Qualifications & Experience:
Requirements:
• Two years related experience or equivalent combination of education and experience
• Extensive knowledge of Word, Excel, PowerPoint and various other computer programs as necessary
• Competency with the use of various types of standard office equipment and telephone systems
• Typing 75 wpm
• Able to obtain Security Clearance
• Data research, collection, input, processing and reporting
• Display flexibility in performing other duties as assigned
• Ability to work with minimal supervision or direction while maintaining a professional demeanor both on the phone and in person
• Accurately edit documents and correspondence
• Display and utilize excellent interpersonal and communication skills
• Establish and maintain strong interpersonal relationships with co-workers as well as managers
• Maintain a professional appearance and demeanor
• Display a willingness and ability to learn
Working Conditions:
• Overtime as required
• Sitting for extended periods of time
• Manual dexterity required to use desktop computer and peripherals
Broadstreet Properties Ltd. offers excellent wages and benefits for the right candidates. We provide a variety of training for employees who are motivated to succeed and want to expand their horizons. We offer a wide array of benefits including:
• Medical and Dental
• Yearly Fitness Benefit Program
• AND MORE!!! JOIN US AND EXPLORE FOR YOURSELF!!!
Don’t miss out on this opportunity to join a growing company with endless possibilities – Apply Now!