Details:
Our Optical advisor/Sales associate reports to the Store Manager as well as supporting the Iris
Optometrist at their location. They are responsible for delivering the Iris Mission
Statement: To provide our customers with the highest quality products and professional
services in the world of eye care. We expect them to adhere to the 3 Values of Iris:
Passion, Honesty and Respect in all their dealings with customers, other staff, company
management and doctors. We offer many opportunities for career growth including
studying to become Optician, Contact Lens Fitter and the ability to advance themselves
into positions of higher responsibility. The successful applicant will possess an
appreciation of exceptional customer service and high quality products.
Qualifications & Experience:
- Excellent understanding of high quality products available at Iris.
- Computer proficiency and detail oriented.
- Highly proficient written and verbal communication skills.
- Able to follow directions and take personal responsibility for actions.
- Fashion forward sensibility and ability to convey the Iris brand to our customers.
- Experience in optical and/or high end retail sales is an asset.
We expect the applicant to:
- Maintain a spotless environment to maximize the Iris Experience to each
customer
- Participate in Iris training programs and support their store manager in all aspects
of service delivery as per the company guidelines.
- Build a positive working relationship with the Iris Doctor of Optometry and
support the building of the optometric practice through the booking of regular
complete eye health examinations.
- Guide patients through the Iris Profile.
- Make eyewear sales.
- Participate in monthly store meetings and coaching sessions as required.
- Provide pre-testing to patients for complete eye examinations.
- Must be available to work one evening a week and Saturdays.