Details:
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.
Major Tasks & Responsibilities:
• Provide customers with fast service
• Invite customers into your lane and meet customers in the aisle when available
• Assess the customer’s need for loading assistance, taking into consideration the merchandise being purchased as well as other environmental factors
• Process all transactions
• Follow the standard checkout process to ensure accuracy and to prevent shrink
• Follow SOP regarding cash handling procedures, including Self-Checkout
• Monitor all entrances and exits, request proof of payment when necessary
Qualifications & Experience:
Preferred Qualifications:
• Ability to work a flexible schedule including evenings and weekends
• Detail oriented
• Proficiency with computers
• Excellent communication and customer service skills
• Excellent decision making ability and problem solving skills
• 0 – 2 years of previous customer service and/or cashier experience